Return policy

At Kuldi, customer satisfaction and product quality are our priority.

 Coffee Products (Beans):

Due to the nature of food products, coffee beans cannot be returned or exchanged once opened.

 Damaged or Incorrect Orders:

If your order arrives:

Please contact us within 24 hours of delivery with clear photos, and we will resolve the issue immediately.

 Tools & Accessories:

Tools can be exchanged within 7 days if:

 Refunds:

If a return is approved, refunds will be processed based on the original payment method.